Privacy Policy

• Provide and manage Services
• Respond to inquiries and schedule appointments
• Configure AI Receptionists and Smart AI Websites
• Capture, qualify and route leads
• Operate CRM and automation workflows
• Send authorized follow-up communications
• Manage customer relationships and support
• Analyze marketing performance and improve Services
• Prevent fraud and security incidents
• Process transactions
• Comply with legal obligations and enforce agreements
• Send marketing communications where permitted

Some Automate360AI Services use artificial intelligence and automated systems. Information provided through these systems may be processed to understand inquiries, generate responses, qualify leads, schedule appointments, route communications, perform requested tasks, or support business workflows. Depending on the Service, information may be processed by third-party AI or technology providers. Users should avoid providing unnecessary highly sensitive information through general-purpose forms, chat systems, or AI interactions.

Automate360AI may process information on behalf of business customers when operating websites, AI Receptionists, CRM systems, marketing automation, lead follow-up, database reactivation, or other Services. In these circumstances, the business customer may determine why and how personal information is processed, while Automate360AI processes the information to provide contracted Services. If your information was collected by one of our customers, you may need to contact that business directly regarding certain privacy requests.

Our website and Services may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, understand usage, measure advertising performance, improve user experience, and support marketing or retargeting. Where required, we may provide mechanisms for managing cookie preferences.

We may work with analytics and advertising providers to understand website activity, measure campaigns, improve marketing, and deliver relevant advertising. These providers may process device, browser, interaction, and advertising information according to their policies and our agreements with them.

We may share information with service providers that help us operate our business, including providers of:

• Website and cloud hosting
• Artificial intelligence
• CRM systems
• Telecommunications
• Email and SMS delivery
• Appointment scheduling
• Marketing automation and advertising
• Analytics
• Payment processing
• Customer support
• Cybersecurity, storage and backup

We may also disclose information when required by law, to investigate fraud or security incidents, to protect rights and safety, in connection with a business transaction, or with your direction or consent.

If you provide a mobile number and consent to receive text messages, your number may be used for communications consistent with the consent provided. Message and data rates may apply. You may opt out of eligible marketing text messages by following the instructions in those messages, such as replying STOP where supported. Consent to marketing text messages should not be treated as a condition of purchasing Services unless permitted by applicable law. Mobile information and SMS consent data are handled according to applicable law and the purposes for which they were collected.

You may unsubscribe from promotional emails using the unsubscribe mechanism in eligible marketing messages. We may continue sending non-promotional communications necessary to provide Services, process transactions, respond to requests, or communicate important account information.

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including providing Services, maintaining records, resolving disputes, enforcing agreements, and satisfying legal requirements. Retention periods vary based on the information, customer instructions, legal obligations, and operational requirements.

Automate360AI uses reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No internet transmission, cloud platform, database, or information system can be guaranteed completely secure. Additional information is available on our Data Security page.

Depending on where you reside, applicable law may provide rights concerning your personal information, potentially including:

• Access to certain personal information
• Correction of inaccurate information
• Deletion of certain information
• Information about use or disclosure
• Restrictions on certain processing
• Opt-out of certain marketing or advertising activities
• Portability of certain information

These rights are subject to applicable exceptions and verification requirements. We may need to verify your identity before processing a request.

Automate360AI Services are intended for businesses and adults and are not directed toward children. We do not knowingly seek to collect personal information directly from children through our general business website.

Our website may link to third-party websites or services. Automate360AI is not responsible for their privacy practices, content, or security. We encourage users to review their privacy policies.

We may update this Privacy Policy periodically to reflect changes in our Services, technology, business practices, or applicable requirements. The current version will be posted with an updated revision date.

If you have questions about this Privacy Policy or want to submit a privacy request, contact Automate360AI using the contact information provided on our website.